{"id":189474,"date":"2019-10-06T14:10:54","date_gmt":"2019-10-06T12:10:54","guid":{"rendered":"https:\/\/innovationorigins.com\/?p=189474"},"modified":"2019-10-06T14:10:54","modified_gmt":"2019-10-06T12:10:54","slug":"start-up-of-the-month-towards-the-customer-service-of-the-future-with-ai","status":"publish","type":"post","link":"https:\/\/ioplus.nl\/archive\/en\/start-up-of-the-month-towards-the-customer-service-of-the-future-with-ai\/","title":{"rendered":"Start-up of the Month: towards the customer service of the future with AI"},"content":{"rendered":"<p>Every working day we select a European start-up of the day and each week we choose a weekly winner. At the beginning of the new month, readers can decide who will be awarded the Start-up of the Month. In recent months, the winners have come from all over Europe. In June from <a href=\"https:\/\/innovationorigins.com\/start-up-of-the-month-pretty-tired-of-dirty-water\/\">Italy<\/a>, in July from <a href=\"https:\/\/innovationorigins.com\/start-up-of-the-month-the-therapeutic-effect-of-the-piano\/\">Spain<\/a>, in August from <a href=\"https:\/\/innovationorigins.com\/start-up-of-the-week-test-for-hiv-without-a-clinic\/\">England<\/a> and in September &#8230;. (drum roll) &#8211; we have a German winner!<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_185843\" aria-describedby=\"caption-attachment-185843\" style=\"width: 600px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-185843\" src=\"https:\/\/archive.ioplus.nl\/wp-content\/uploads\/2019\/09\/e-bot7_founders-1-600x400.jpg\" alt=\"\" width=\"600\" height=\"400\" \/><figcaption id=\"caption-attachment-185843\" class=\"wp-caption-text\">Founder e-bot7 (f.l.t.r.): Fabian Beringer, Xaver Lehmann, Maximilian Gerer @e-bot7<\/figcaption><\/figure>\n<p>The team behind e-bot7 wants to help steer customer telephone services into the future by utilizing artificial intelligence to improve the speed and quality of customer service. As a result, queues of 45 minutes and frustrating repeat calls should in future be a thing of the past.<\/p>\n<p>The demand for good customer service is greater than ever and this technology makes it much cheaper and more efficient than it has been in the past. And that&#8217;s how you&#8217;ll save on both personnel and office costs. Due to this innovative concept, most of the votes from our Innovation Origins readers for the monthly winner went to this Munich-based start-up.<\/p>\n<p>[democracy id=&#8221;6&#8243;]<\/p>\n<p>All Start-ups of the Month are automatically in the running for the first Innovation Origins Start-up of the Year award to be presented next year.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every working day we select a European start-up of the day and each week we choose a weekly winner. At the beginning of the new month, readers can decide who will be awarded the Start-up of the Month. In recent months, the winners have come from all over Europe. In June from Italy, in July [&hellip;]<\/p>\n","protected":false},"author":1658,"featured_media":508157,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[8553,3009],"tags":[10373,29080,36927],"location":[],"article_type":[],"serie":[],"archives":[],"internal_archives":[],"reboot-archive":[],"class_list":["post-189474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital","category-startup","tag-ai","tag-artificial-intelligence-en","tag-start-up-of-the-month"],"blocksy_meta":[],"acf":{"subtitle":"","text_display_homepage":false},"author_meta":{"display_name":"Arjan Paans","author_link":"https:\/\/ioplus.nl\/archive\/author\/arjan-paans\/"},"featured_img":"https:\/\/ioplus.nl\/archive\/wp-content\/uploads\/2019\/10\/IMG_2300.jpg","coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/ioplus.nl\/archive\/en\/category\/digital\/\" class=\"advgb-post-tax-term\">Digital<\/a>","<a href=\"https:\/\/ioplus.nl\/archive\/en\/category\/startup\/\" class=\"advgb-post-tax-term\">Start-ups<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Digital<\/span>","<span class=\"advgb-post-tax-term\">Start-ups<\/span>"]},"tags":{"linked":["<a href=\"https:\/\/ioplus.nl\/archive\/en\/category\/startup\/\" class=\"advgb-post-tax-term\">AI<\/a>","<a href=\"https:\/\/ioplus.nl\/archive\/en\/category\/startup\/\" class=\"advgb-post-tax-term\">Artificial Intelligence<\/a>","<a href=\"https:\/\/ioplus.nl\/archive\/en\/category\/startup\/\" class=\"advgb-post-tax-term\">start-up of the month<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">AI<\/span>","<span class=\"advgb-post-tax-term\">Artificial Intelligence<\/span>","<span class=\"advgb-post-tax-term\">start-up of the month<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 7 years ago","modified":"Updated 7 years ago"},"absolute_dates":{"created":"Posted on October 6, 2019","modified":"Updated on October 6, 2019"},"absolute_dates_time":{"created":"Posted on October 6, 2019 2:10 pm","modified":"Updated on October 6, 2019 2:10 pm"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/posts\/189474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/users\/1658"}],"replies":[{"embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/comments?post=189474"}],"version-history":[{"count":0,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/posts\/189474\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/media\/508157"}],"wp:attachment":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/media?parent=189474"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/categories?post=189474"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/tags?post=189474"},{"taxonomy":"location","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/location?post=189474"},{"taxonomy":"article_type","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/article_type?post=189474"},{"taxonomy":"serie","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/serie?post=189474"},{"taxonomy":"archives","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/archives?post=189474"},{"taxonomy":"internal_archives","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/internal_archives?post=189474"},{"taxonomy":"reboot-archive","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/reboot-archive?post=189474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}