{"id":189417,"date":"2019-10-06T09:54:51","date_gmt":"2019-10-06T07:54:51","guid":{"rendered":"https:\/\/innovationorigins.com\/?p=189417"},"modified":"2019-10-06T09:54:51","modified_gmt":"2019-10-06T07:54:51","slug":"start-up-of-the-month-met-ai-naar-de-klantenservice-van-de-toekomst","status":"publish","type":"post","link":"https:\/\/ioplus.nl\/archive\/nl\/start-up-of-the-month-met-ai-naar-de-klantenservice-van-de-toekomst\/","title":{"rendered":"Start-up of the Month: met AI naar de klantenservice van de toekomst"},"content":{"rendered":"<p>Elke werkdag selecteren we een Europese start-up of the day en elke week kiezen we een weekwinnaar. Aan het begin van de nieuwe maand mogen de lezers meebeslissen wie zich tot de Start-up of the Month mag kronen. De afgelopen maanden kwamen de winnaars uit heel Europa. In juni uit <a href=\"https:\/\/innovationorigins.com\/nl\/start-up-of-the-month-schoon-genoeg-van-vies-water\/\">Itali\u00eb<\/a>, in juli uit <a href=\"https:\/\/innovationorigins.com\/nl\/start-up-of-the-month-zeg-parkinson-vaarwel-met-pianospel\/\">Spanje<\/a>, in augustus uit <a href=\"https:\/\/innovationorigins.com\/nl\/start-up-of-the-week-test-op-hiv-zonder-ggd\/\">Engeland<\/a> en in september\u2026. (tromgeroffel) hebben we een Duitse winnaar.<\/p>\n<figure id=\"attachment_185843\" aria-describedby=\"caption-attachment-185843\" style=\"width: 600px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-185843\" src=\"https:\/\/archive.ioplus.nl\/wp-content\/uploads\/2019\/09\/e-bot7_founders-1-600x400.jpg\" alt=\"\" width=\"600\" height=\"400\" \/><figcaption id=\"caption-attachment-185843\" class=\"wp-caption-text\">Founder e-bot7 (f.l.t.r.): Fabian Beringer, Xaver Lehmann, Maximilian Gerer @e-bot7<\/figcaption><\/figure>\n<p>Het team achter <a href=\"https:\/\/innovationorigins.com\/nl\/start-up-of-the-day-e-bot7\/\">e-bot7<\/a> wil telefonische klantenservices naar de toekomst helpen door er met artificial intelligence voor te zorgen dat klanten sneller en beter geholpen worden. Hierdoor moeten wachtrijen van drie kwartier en frustrerende herhaalgesprekken in de toekomst tot het verleden kunnen behoren.<\/p>\n<p>De behoefte aan klantenservice is groter dan ooit en deze technologie maakt het goedkoper en effici\u00ebnter dan ooit tevoren. En zo bespaar je zowel op personeelskosten als op kosten voor bedrijfspanden. Vanwege dit innovatieve concept kozen de meeste lezers van Innovation Origins de M\u00fcnchense start-up tot maandwinnaar.<\/p>\n<p>[democracy id=&#8221;6&#8243;]<\/p>\n<p>Alle Start-ups of the Month dingen volgend jaar automatisch mee naar de eerste Innovation Origins jaar award.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Elke werkdag selecteren we een Europese start-up of the day en elke week kiezen we een weekwinnaar. Aan het begin van de nieuwe maand mogen de lezers meebeslissen wie zich tot de Start-up of the Month mag kronen. De afgelopen maanden kwamen de winnaars uit heel Europa. In juni uit Itali\u00eb, in juli uit Spanje, [&hellip;]<\/p>\n","protected":false},"author":1658,"featured_media":508157,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[90877,11141],"tags":[90682,43869],"location":[],"article_type":[],"serie":[],"archives":[],"internal_archives":[],"reboot-archive":[],"class_list":["post-189417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-nl-nl","category-startup-nl","tag-artificial-intelligence-nl-nl","tag-start-up-of-the-month-nl-nl"],"blocksy_meta":[],"acf":{"subtitle":"","text_display_homepage":false},"author_meta":{"display_name":"Arjan Paans","author_link":"https:\/\/ioplus.nl\/archive\/author\/arjan-paans\/"},"featured_img":"https:\/\/ioplus.nl\/archive\/wp-content\/uploads\/2019\/10\/IMG_2300.jpg","coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/ioplus.nl\/archive\/nl\/category\/digital-nl-nl\/\" class=\"advgb-post-tax-term\">Digital<\/a>","<a href=\"https:\/\/ioplus.nl\/archive\/nl\/category\/startup-nl\/\" class=\"advgb-post-tax-term\">Start-ups<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Digital<\/span>","<span class=\"advgb-post-tax-term\">Start-ups<\/span>"]},"tags":{"linked":["<a href=\"https:\/\/ioplus.nl\/archive\/nl\/category\/startup-nl\/\" class=\"advgb-post-tax-term\">Artificial Intelligence<\/a>","<a href=\"https:\/\/ioplus.nl\/archive\/nl\/category\/startup-nl\/\" class=\"advgb-post-tax-term\">start-up of the month<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Artificial Intelligence<\/span>","<span class=\"advgb-post-tax-term\">start-up of the month<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 7 years ago","modified":"Updated 7 years ago"},"absolute_dates":{"created":"Posted on October 6, 2019","modified":"Updated on October 6, 2019"},"absolute_dates_time":{"created":"Posted on October 6, 2019 9:54 am","modified":"Updated on October 6, 2019 9:54 am"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/posts\/189417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/users\/1658"}],"replies":[{"embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/comments?post=189417"}],"version-history":[{"count":0,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/posts\/189417\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/media\/508157"}],"wp:attachment":[{"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/media?parent=189417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/categories?post=189417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/tags?post=189417"},{"taxonomy":"location","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/location?post=189417"},{"taxonomy":"article_type","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/article_type?post=189417"},{"taxonomy":"serie","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/serie?post=189417"},{"taxonomy":"archives","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/archives?post=189417"},{"taxonomy":"internal_archives","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/internal_archives?post=189417"},{"taxonomy":"reboot-archive","embeddable":true,"href":"https:\/\/ioplus.nl\/archive\/wp-json\/wp\/v2\/reboot-archive?post=189417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}