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Call centre of the future – human or bot?

Who doesn’t know that? No matter whom you want to call, online shops, mobile phone providers, banks, insurance companies – you end up at a call centre. Before you are put through to a human employee, there are annoying queries…

  • Petra Wiesmayer
  • August 12, 2018
  • Opinion

Tomorrow is Good: Black Saturday and the problem of Liege, Lille and Lyon

In a weekly column, alternately written by Lucien Engelen, Mary Fiers, Maarten Steinbuch, Carlo van de Weijer, Tessie Hartjes, and Auke Hoekstra, Innovation Origins tries to find out what the future will look like. All six contributors – sometimes accompanied by…

  • Carlo van de Weijer
  • August 12, 2018
  • Sustainability

Will ‘Pepper’ or ‘Paul’ become super sellers thanks to intelligent speech analysis?

A product must touch emotionally and attract attention in order to be successful. How to achieve this is a central point in market research and here too intelligent speech recognition can make a decisive contribution. Part four of our series…

  • Petra Wiesmayer
  • August 11, 2018
  • Sustainability

Internationals in Eindhoven: Beatriz from Spain

People from many different countries live, study and work in Eindhoven. Every week, Innovation Origins has a talk with an international about what brought them here and what life is like in Eindhoven. Name: Beatriz Ramos Vaquero Country of origin: Spain…

  • Sabine te Braake
  • August 11, 2018
  • Sustainability

‘Without a team, it doesn’t work’ – Johannes Wandt on his research around Lithium-air batteries

Dr. Johannes Wandt has just received the German Study Prize for his doctoral thesis and research on lithium-ion batteries. He talked to Innovation Origins about what drove him and how he got into chemistry. You have just been awarded the…

  • Christiane Manow-Le Ruyet
  • August 10, 2018
  • Sustainability

The sensor register: more insight into data collected about you

The municipality of Eindhoven is setting up a sensor register of all sensors in the city. The first part of the pilot is in full swing and will be extended this autumn. The main goal of the municipality is to…

  • Linda Bak
  • August 10, 2018
  • Sustainability

So many children with a Lego dream, but for Niek and Mark it came true

How many children do not dream of it? Playing with their Lego set, building fantasy after fantasy into a reality, how beautiful would it be to ever be able to work for that great brand? Or, no, better still, to…

  • Bart Brouwers
  • August 9, 2018
  • Sustainability

How emotional and credible are Donald Trump and other politicians?

The answer to this question could come as a surprise. In the third part of our series on intelligent speech recognition, we deal with an area of voice analysis that is particularly important in interpersonal communication and interaction – and…

  • Petra Wiesmayer
  • August 9, 2018
  • Sustainability

Speech recognition might enable a car like K.I.T.T. from Knight Rider for everybody

People talk with all kinds of things. Your computer, television, telephone or even with your car, but only very few of the things that are addressed, can reply specifically. At least not yet. This could soon change for cars. A…

  • Petra Wiesmayer
  • August 8, 2018
  • Sustainability

Making crude oil from paper pulp? Vertoro creates this ‘green gold’

Vertoro is Spanish for “Green Gold“. The founders clearly had their end product in mind when they started thinking of a brand name. Vertoro, a spin-off from The Chemelot Institute for Science & Technology (InSciTe), valorises the technology of turning…

  • Olga Koltsova
  • August 8, 2018
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